Dwi'n Hoffi Te Mug

All of our Grown Up Grumps mugs are made of 100% fine bone china.

STANDARD DELIVERY  £3.99**

Delivered within 5 - 7 working days, personalised will vary

Delivered Monday - Friday (excl bank or public Holidays)

A signature may be required

FIRST CLASS DELIVERY  £5.99**

Delivered within 1-2 working days, personalised will vary

Delivered Monday - Friday (exc bank or public Holidays)

A signature may be required

Overseas

Postage is charged as shown at checkout

Non-mainland UK Delivery from £12.99**

European Delivery from £15.99**

Rest of the World Delivery from £19.99**

You will be responsible for the payment of any local import duties on receipt of your parcel

Overseas - allow approx. 14 working days from point of posting

**Prices are based on parcels below 1kg in weight - a surcharge may be added too 

***Our products are shipped from the UK and sold on an unpaid Delivery Duty basis. With this in mind, please be aware that you, or whoever the lucky recipient might be, may have to pay Import Duty or a Formal Customs Entry Fee upon, or prior to, delivery. If you're unsure how this will affect the overall cost of your order, please check your Local Legislation rule

If you have selected our 'Standard Delivery' option, it is our aim to deliver to you within 5-7 working days of the receipt of your order. The ‘First Class’ option will be delivered to you within 1-3 working days from point of despatch. Saturdays, Sundays and all bank holidays are classed as non-working days. All our delivery dates are estimates and we cannot guarantee specific deadlines. In most cases, our products are made to order. If you have a tight deadline, we highly recommend that you contact us by telephone prior to ordering to ensure that we can meet your timescales.

Please note, we cannot be held responsible for any third-party involvement where delays occur to deliveries. 

We deliver to most postal areas in the UK including Northern Ireland plus a number of countries outside the UK including the Republic of Ireland. We're sorry that geographical location and carrier availability can restrict our service. If you feel that you may be affected by postage difficulties, please contact us prior to making a purchase. We reserve the right to cancel an order and fully refund you should we find that postage is an issue for finalising the trade.

We are not responsible for delays outside our control. If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products you have paid for but not received.

Sizes (height x width)

Medium Mug: 9cm x 8cm

Tall Mug: 10cm x 9.5cm

Square Mug: 10.5cm x 7cm

Washing Bone China

To keep our bone china looking its best we recommend that it is washed as soon as possible after use. Gentle hand washing without using abrasive scourers is the best way to keep it looking pristine.

Washing in Dishwashers

All of our products are suitable for use in the dishwasher and microwave.

To prolong the life of your product, please follow these guidelines.

Fine bone china products should not touch each other as it may cause scratching or cracking due to vibration. Do not overload the dishwasher. Use a delicate cycle. Maximum temperature advised is 60ºC (140ºF). Use mild and gentle detergents. Make sure there is a rinse cycle to wash away any detergent film.

Please be aware that, over time, the glaze and ceramic colours on bone china may deteriorate. Dishwasher use will speed up the fading process and will dull the glaze.

Removing Stains

Wash your bone china as quickly as possible to reduce the possibilities of staining with strong tea or coffee.

Try removing stains by:

Soaking in warm water before washing.Soaking a slice of lemon in water.Bicarbonate of soda - see manufacturers instructions.Use a cleaning solution like baby utensil sterilising solution.Bone China Durability

Bone china is delicate but durable if used correctly. Fine bone china should last for years.

Bone china may be damaged by extreme temperature changes for example hot water poured rapidly into a cold bone china mug may cause it to crack - A metal spoon placed in the mug before the hot water will help. If you take milk then adding it before the hot water will also help.

Do not put bone china in the freezer, heat above 60°C (140°F), or put it in contact with a naked flame.

It must not be used for cooking purposes.

Bone china will be more likely to crack with hot water if at sometime in its life it has had an impact.

Storing Bone China

To avoid scratching the surface do not store bone china directly on top of each other. This will limit scratches and chips.